Technology that brings your operations, customers, people and information together.
Certified Microsoft partner
Dynamics 365 Business Central and Dynamics 365 Finance & Operations (formerly AX).
Regional delivery
Implementation and support across East Africa and South Africa.
Local integrations
M-Pesa Paybill, banks, CRB, IPRS, NTSA and AKI connected to your core systems.
We connect finance, customers, operations, documents, communication and data so your teams can work from a clearer view of the business and act before issues become problems.
Growing businesses often end up with information spread across different systems, departments and processes.
Customers sit in one place. Finance sits somewhere else. Documents move through email. Teams follow processes manually. Management waits for reports before understanding what is happening.
Dynamicnav helps bring those moving parts together.
We design technology around how your organization actually operates, creating connected environments where information flows, processes move faster and management has greater visibility across the business.
Your technology should support the business, not force the business to work around it.
Dynamicnav connects the core areas of your organization so information can move between departments, customer interactions can become part of business processes and management can understand what is happening across the organization.
When your business is connected, every part of the organization becomes easier to see, manage and improve.
We design and implement technology around real operational requirements, from enterprise management and customer engagement to healthcare, documents, automation and business intelligence.
Business platforms
The systems your teams work in every day.
Connection and intelligence
What makes those systems behave as one.
Advisory and delivery
How the change is planned, governed and delivered.
Featured project
Integrated Security Management System
We do not start with software.
We start with the business.
We look at how your organization works today, where processes slow down, where information gets lost, where teams operate in isolation and where management lacks visibility.
Then we design the technology around those realities.
We understand the organization, the processes, the people and the business objectives.
We design the business process and technology architecture around what needs to improve.
We bring systems, information, departments and customer channels together.
We remove repetitive tasks and unnecessary manual intervention.
We create a clearer, faster and more coordinated operating environment.
We continue improving visibility, performance and control as the organization evolves.
Connected operations create better management visibility.
Instead of waiting for reports to understand what happened, your teams can see what is happening now, where attention is required and which processes are beginning to slow down.
Move From Reporting What HappenedTo Understanding What Is Happening.
Most organizations do not operate from one system.
They use different applications for finance, customers, communication, documents, operations and reporting.
The problem begins when those systems stop communicating.
Business Systems
Dynamicnav Integration
Result
Dynamicnav connects business systems so information can move securely across the organization and become part of one coordinated process.
Platforms we connect include Safaricom M-Pesa Paybill, Bank systems, ATM services, Credit Reference Bureau (CRB), IPRS bio-data verification, NTSA vehicle verification, AKI insurance verification, SMS, short codes and USSD, SIP telephony and 3CX, Microsoft 365 and SharePoint, monday.com, Microsoft Power BI.
Technology works differently depending on the organization using it. We design solutions around the processes, controls, customer journeys and reporting requirements of the industries we serve.
Connected customer management, lending processes, collections, finance, document management and reporting.
Connects CRM, Systems Integration, ERP, Integrated Call Centre, Custom Business Applications, Data & Management Intelligence
How it works for financial servicesSolutions designed around member management, lending, customer engagement, collections and operational control.
Connects CRM, Systems Integration, ERP, Integrated Call Centre, Custom Business Applications, Data & Management Intelligence
How it works for saccos and microfinanceConnected patient, clinical, administrative, financial and customer experience processes.
Connects HMIS, ERP, CRM, Integrated Call Centre, EDMS, Data & Management Intelligence
How it works for healthcareCustomer management, stock, sales, financing, operations and after sales processes.
Connects CRM, ERP, Integrated Call Centre, EDMS, Business Process Automation, Data & Management Intelligence
How it works for automotiveConnected administration, finance, student services and institutional processes.
Connects ERP, Custom Business Applications, Systems Integration, EDMS, CRM, Data & Management Intelligence
How it works for educationOperational workflows, customer management, documentation, finance and visibility across the movement of goods.
Connects Custom Business Applications, EDMS, ERP, CRM, Business Process Automation, Data & Management Intelligence
How it works for logistics and clearingProjects, customers, finance, documents, workflows and management reporting.
Connects ERP, CRM, EDMS, Business Process Automation, Data & Management Intelligence
How it works for professional servicesStructured workflows, records, service delivery, reporting and operational visibility.
Connects Custom Business Applications, EDMS, Systems Integration, ICT Project Management, ICT Consultancy
How it works for government and public sectorDynamicnav delivers business technology implementations across East Africa and South Africa, combining regional delivery capability with an understanding of local operations, regulatory environments and business processes.
One technology partner. Regional implementation capability.
The success of a technology project is not determined by how many features the system has. It is determined by whether the organization works better after it is implemented.
Dynamicnav works with organizations throughout the technology journey.
One partner from the first conversation to the way the solution operates every day.
The goal is not simply to implement another system.
The goal is to create an organization where information flows, teams can work effectively, customers receive better service and management has a clearer understanding of the business.
That is what connected business technology should do.
Bring your systems, processes, customers and information together into a clearer way of operating.
