Certified Microsoft partnerDynamics 365 Business Central and Dynamics 365 Finance & Operations (formerly AX).
Regional deliveryImplementation and support across East Africa and South Africa.
Local integrationsM-Pesa Paybill, banks, CRB, IPRS, NTSA and AKI connected to your core systems.
Business Technology Should Make Operations Simpler
We connect finance, customers, operations, documents, communication and data so your teams can work from a clearer view of the business and act before issues become problems.
Growing businesses often end up with information spread across different systems, departments and processes.
Customers sit in one place. Finance sits somewhere else. Documents move through email. Teams follow processes manually. Management waits for reports before understanding what is happening.
Dynamicnav helps bring those moving parts together.
We design technology around how your organization actually operates, creating connected environments where information flows, processes move faster and management has greater visibility across the business.
See your own operation connected in a 30-minute online demo.
Five systems, and each one is treated as the source of truth.
- Fragmented
- becomes Connected
- Manual
- becomes Automated
- Reactive
- becomes Proactive
- Siloed
- becomes Collaborative
- Limited Visibility
- becomes Real Time Insight
- Disconnected Processes
- becomes Coordinated Operations
One Organization. A Clearer Way to Operate.
Your technology should support the business, not force the business to work around it.
Dynamicnav connects the core areas of your organization so information can move between departments, customer interactions can become part of business processes and management can understand what is happening across the organization.
When your business is connected, every part of the organization becomes easier to see, manage and improve.
Solutions Built Around the Way You Work
We design and implement technology around real operational requirements, from enterprise management and customer engagement to healthcare, documents, automation and business intelligence.
Business platforms
The systems your teams work in every day.
ERP
Run your financial and operational processes from one connected core.
We implement Microsoft Dynamics 365 Business Central to bring finance, purchasing, sales, inventory, projects, assets and operational processes together.
Explore ERPCRM
Build stronger customer relationships around a clearer customer journey.
Our CRM solutions bring leads, sales, customer service, follow ups, campaigns, activities and customer information into one coordinated environment.
Explore CRMIntegrated Call Centre
Connect every conversation to the customer and the process behind it.
Bring calls, customer information, tickets, service activity, collections and customer interactions together so agents work with context, not isolated conversations.
Explore Call CentreHMIS
Connect healthcare operations from the patient journey to management reporting.
Our healthcare solutions bring together clinical, administrative, operational and financial processes across the healthcare environment.
Includes Pharmacy RMS & POS
Explore HMISEDMS
Turn documents into part of the business process.
Manage document capture, classification, approvals, versions, records, access, retention, audit trails and secure information sharing within a controlled environment.
Explore EDMSCustom Business Applications
When the process is unique, the solution should be too.
We design customer portals, internal applications, workflow systems and specialized business solutions around processes that standard software cannot fully address.
Explore Custom Applications
Connection and intelligence
What makes those systems behave as one.
Systems Integration
Make the systems you already use work together.
We connect applications, databases, business platforms and external services so information can move securely between systems without unnecessary duplication.
Explore IntegrationBusiness Process Automation
Move work forward without relying on manual follow up.
Automate approvals, notifications, document movement, customer journeys, escalations and repetitive operational processes.
Explore AutomationData & Management Intelligence
Turn operational activity into visibility.
Bring information together into meaningful reports, KPIs, dashboards, alerts and management views that help leaders understand what requires attention.
Explore Management Intelligence
Advisory and delivery
How the change is planned, governed and delivered.
ICT Project Management
Bring structure and control to technology transformation.
We manage technology implementations, integrations, migrations and transformation programmes from planning through delivery.
Explore ICT Project ManagementICT Consultancy
Make technology decisions around where the business needs to go.
We help organizations assess their current environment, understand operational gaps and design practical technology strategies and roadmaps.
Explore ICT Consultancy
Not sure where to start? We will walk you through the solutions that fit your organisation.
Featured project
Parliament of Kenya
Integrated Security Management System
- Client
- Parliamentary Service Commission
- Our role
- Project management and supervision
- Scope
- CCTV and video analytics
- Access and visitor control
- Perimeter and intrusion detection
- Central command centre
Illustrative site
Technology Should Remove Complexity.Not Add More Of It.
We do not start with software. We start with the business.
We look at how your organization works today, where processes slow down, where information gets lost, where teams operate in isolation and where management lacks visibility.
Then we design the technology around those realities.
- 01
Understand
We understand the organization, the processes, the people and the business objectives.
- 02
Design
We design the business process and technology architecture around what needs to improve.
- 03
Connect
We bring systems, information, departments and customer channels together.
- 04
Automate
We remove repetitive tasks and unnecessary manual intervention.
- 05
Transform
We create a clearer, faster and more coordinated operating environment.
- 06
Optimize
We continue improving visibility, performance and control as the organization evolves.
See What Is Happening Across the Business.
Connected operations create better management visibility.
Instead of waiting for reports to understand what happened, your teams can see what is happening now, where attention is required and which processes are beginning to slow down.
Financial Performance
Understand the current financial position of the organization.
Operational Performance
See activity across key operational processes.
Customer Activity
Understand customer interactions, service and engagement.
Sales Performance
Monitor pipelines, opportunities and conversion.
Service Performance
Track response times, workloads and service levels.
Process Bottlenecks
Identify where work is slowing down.
Management KPIs
Bring important business indicators into one view.
Alerts & Exceptions
Surface issues that require attention before they escalate.
Move From Reporting What HappenedTo Understanding What Is Happening.
Your Systems Should Work Together.
Most organizations do not operate from one system.
They use different applications for finance, customers, communication, documents, operations and reporting.
The problem begins when those systems stop communicating.
Business systems
Result
Business systems
- Finance
- CRM
- Documents
- Customer Channels
- Operational Applications
- Databases
Dynamicnav Integration
Result
- Connected Operations
- Unified Information
- Automated Processes
- Real Time Reporting
- Management Visibility
- Better Customer Experience
Dynamicnav connects business systems so information can move securely across the organization and become part of one coordinated process.
Platforms we connect include Safaricom M-Pesa Paybill, Bank systems, ATM services, Credit Reference Bureau (CRB), IPRS bio-data verification, NTSA vehicle verification, AKI insurance verification, SMS, short codes and USSD, SIP telephony and 3CX, Microsoft 365 and SharePoint, monday.com, Microsoft Power BI.
Built Around Your Industry
Technology works differently depending on the organization using it. We design solutions around the processes, controls, customer journeys and reporting requirements of the industries we serve.
Explore IndustriesFinancial Services
Connected customer management, lending processes, collections, finance, document management and reporting.
Connects
- CRM
- Systems Integration
- ERP
- Integrated Call Centre
- Custom Business Applications
- Data & Management Intelligence
Built for Businesses Across the Region.
Dynamicnav delivers business technology implementations across East Africa and South Africa, combining regional delivery capability with an understanding of local operations, regulatory environments and business processes.
One technology partner. Regional implementation capability.
East African Community
- Kenya
- Uganda
- Tanzania
- Rwanda
- Burundi
- South Sudan
- Somalia
- Democratic Republic of the Congo
Wider East Africa
- Ethiopia
Southern Africa
- South Africa
We Look Beyond the Software.
The success of a technology project is not determined by how many features the system has. It is determined by whether the organization works better after it is implemented.
- 01
Business First
We begin with the operational requirement before deciding how technology should solve it.
- 02
Connected by Design
We design systems to communicate rather than creating new information silos.
- 03
Built for Visibility
Reporting and management visibility are part of the solution from the beginning.
- 04
Designed Around People
Technology should make it easier for teams to do their work.
- 05
Integration Ready
Solutions are designed with the wider technology environment in mind.
- 06
Built to Evolve
The technology should be able to adapt as the organization grows and changes.
From Technology Implementation To Business Transformation
Dynamicnav works with organizations throughout the technology journey.
- Strategy and Consultancy
- Business Process Review
- Solution Design
- Implementation
- Systems Integration
- Data Migration
- Testing
- Training
- Deployment
- Change Management
- Support
- Continuous Improvement
One partner from the first conversation to the way the solution operates every day.
Organizations we work with
- Afya Sacco
- Jafari Credit
- Marble Capital Solutions
- Oasis Healthcare
- Annabriel Insurance Agency
- ENSDA Leather Manufacturing
- Malezi Feeds
- Nyamache Tea Factory
- Skysail Mabati Kisumu
The Best Technology Becomes Part of How the Business Works.
The goal is not simply to implement another system.
The goal is to create an organization where information flows, teams can work effectively, customers receive better service and management has a clearer understanding of the business.
That is what connected business technology should do.
What Would Your Business Look Like If Everything Worked Together?
Bring your systems, processes, customers and information together into a clearer way of operating.