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DynamicNav Systems

Solutions

Eleven solutions, one connected ecosystem.

Every solution is built to plug into the others. Start with one, add the next when you need it, and your business keeps running on one source of truth.

How we deliver

Layer 1 of 3

Business platforms

The systems your teams work in every day.

  • 01

    Enterprise Resource PlanningERP

    Finance, procurement, inventory, sales, projects and people on one Microsoft Dynamics 365 platform.

    Connects with CRM · EDMS · Systems Integration · Data & Management Intelligence

  • 02

    Customer Relationship ManagementCRM

    Leads, customers, applications and service requests in one view, from first contact to after-sales.

    Connects with Integrated Call Centre · ERP · Business Process Automation · Data & Management Intelligence

  • 03

    Integrated Call Centre

    Voice, SMS and digital channels joined to your CRM, so every agent knows who is calling and why.

    Connects with CRM · Business Process Automation · Data & Management Intelligence · Systems Integration

  • 04

    Hospital Management Information SystemHMIS

    The clinical core of an integrated hospital suite, sharing one patient record with ERP, CRM, call centre and EDMS.

    Includes Pharmacy RMS & POS

    Connects with ERP · CRM · Integrated Call Centre · EDMS

  • 05

    Electronic Document Management SystemEDMS

    A secure digital archive with workflows, approvals and instant search, linked to your business records.

    Connects with ERP · CRM · HMIS · Business Process Automation

  • 06

    Custom Business Applications

    Web portals, mobile apps, USSD services and extensions designed around how your organisation works.

    Connects with Systems Integration · ERP · CRM · Business Process Automation

Layer 2 of 3

Connection and intelligence

What makes those systems behave as one.

  • 07

    Systems Integration

    Your platforms connected to each other and to payment, banking and national verification systems.

    Connects with ERP · CRM · HMIS · Custom Business Applications

  • 08

    Business Process Automation

    Approvals, reminders, reconciliations and reports turned into workflows that run on their own.

    Connects with ERP · CRM · EDMS · Integrated Call Centre

  • 09

    Data & Management Intelligence

    Dashboards and management reports that turn operational data into decisions.

    Connects with ERP · CRM · HMIS · Systems Integration

Layer 3 of 3

Advisory and delivery

How the change is planned, governed and delivered.

  • 10

    ICT Project Management

    Scope, schedule, budget, risk and change managed end to end for technology programmes.

    Connects with ICT Consultancy · ERP · Systems Integration · EDMS

  • 11

    ICT Consultancy

    Independent advice on strategy, systems selection, architecture, cloud and security.

    Connects with ICT Project Management · Systems Integration · Data & Management Intelligence · ERP

How we deliver

From how you work today to how you want to work.

Every engagement follows the same five stages, whether it is one system or a full programme.

  1. 1

    Understand the operation

    We map how work, money, information and decisions move through your organisation today.

  2. 2

    Design the connected model

    We agree the target processes, the systems involved and how they exchange data.

  3. 3

    Implement and integrate

    We configure, build, migrate data and connect each platform to the rest of your environment.

  4. 4

    Adopt

    User acceptance testing, role-based training and a supported go-live.

  5. 5

    Support and improve

    Ongoing support, upgrades and reporting improvements as the business grows.

Let’s map your connected operation.

Tell us how your organisation works today. We’ll show you where the connections are missing and what joining them up would change.

+254 724 848 680 info@dynamicnav.com