Business platforms
Custom Business Applications
Software designed around how your organisation actually works: web portals, mobile apps, USSD services and extensions to the platforms you already run.
Built on
- Web portals
- Android and iOS apps
- USSD and SMS services
- ERP and CRM extensions
What it covers
Inside Custom Business Applications
Web portals, mobile apps, USSD services and extensions designed around how your organisation works.
Portals
- Customer and member portals
- Supplier portals
- Staff self-service
- Online applications
Mobile
- Field data collection
- Customer apps
- Offline-first design
Alternative channels
- USSD menus
- Bulk SMS and short codes
- Surveys
Specialist systems
- Agency banking
- Revenue collection
- Biodata update and verification
Lifecycle
- Hosting and monitoring
- Maintenance and enhancements
- Security updates
What changes
What changes for your organisation
Tools that fit the process
The software follows your workflow instead of forcing a workaround.
Self-service
Customers, members and staff complete tasks without calling the office.
Data captured at source
Information is entered once, where it happens, and flows to the core systems.
Connected with
Custom Business Applications is one part of the ecosystem.
These solutions share data and workflows with Custom Business Applications, so information entered once is available everywhere it is needed.
Used across
- Systems IntegrationYour platforms connected to each other and to payment, banking and national verification systems.
- Enterprise Resource PlanningERPFinance, procurement, inventory, sales, projects and people on one Microsoft Dynamics 365 platform.
- Customer Relationship ManagementCRMLeads, customers, applications and service requests in one view, from first contact to after-sales.
- Business Process AutomationApprovals, reminders, reconciliations and reports turned into workflows that run on their own.
- Electronic Document Management SystemEDMSA secure digital archive with workflows, approvals and instant search, linked to your business records.
How we deliver it
Delivering Custom Business Applications, stage by stage
Five stages, with your team involved at every one.
- 1
Understand the operation
We map how work, money, information and decisions move through your organisation today.
- 2
Design the connected model
We agree the target processes, the systems involved and how they exchange data.
- 3
Implement and integrate
We configure, build, migrate data and connect each platform to the rest of your environment.
- 4
Adopt
User acceptance testing, role-based training and a supported go-live.
- 5
Support and improve
Ongoing support, upgrades and reporting improvements as the business grows.
Ready to connect Custom Business Applications?
Tell us how your organisation works today. We’ll show you where the connections are missing and what joining them up would change.