Industries
Built for the way your sector operates.
We work with financial institutions, healthcare networks, county governments, insurers, media groups and manufacturers. The building blocks are the same; how they connect is not.
01
Financial services
Banks, digital lenders and credit providers
Lending runs on speed and accuracy. Applications, verification, disbursement, repayments and collections have to move together, and regulators expect a clean record of every step.
What we hear
- Loan applications waiting on manual KYC and credit checks
- M-Pesa and bank repayments matched to accounts by hand
- Collections teams working from spreadsheets
- Portfolio reports compiled at month-end instead of daily
What we connect
- 01CRMApplication tracking, KYC and approvals
- 02Systems IntegrationM-Pesa Paybill, banks, CRB and IPRS checks
- 03ERPLoan ledger, finance and statutory reporting
- 04Integrated Call CentreCollections and member service queues
- 05Custom Business ApplicationsMember portals, USSD and agency banking
- 06Data & Management IntelligencePortfolio and collections dashboards
02
SACCOs and microfinance
Savings and credit co-operatives and microfinance institutions
Members expect quick loans, clear statements and easy ways to pay. Behind that, member records, lending, collections and finance have to stay in step across every branch and channel.
What we hear
- Member records and guarantors tracked in separate places
- Loan appraisal and approval done on paper
- M-Pesa and bank deposits matched to members by hand
- Arrears followed up from spreadsheets
What we connect
- 01CRMMember onboarding, KYC and member service
- 02Systems IntegrationM-Pesa, banks and CRB checks
- 03ERPFinance, loan accounting and statutory reporting
- 04Integrated Call CentreCollections and member enquiries
- 05Custom Business ApplicationsMember portals, mobile and USSD access
- 06Data & Management IntelligencePortfolio, arrears and branch dashboards
03
Healthcare
Hospitals, clinics, pharmacies and multi-branch healthcare networks
Care, billing and supplies have to follow the patient. Across a network of branches, management also needs to compare performance on the same terms.
What we hear
- Services delivered but not billed
- Insurance claims returned for missing documents
- Pharmacy stock-outs and expiries discovered too late
- Branch reports that don’t compare like with like
What we connect
- 01HMISThe integrated hospital suite: registration to discharge, billing, claims and pharmacy point of sale
- 02ERPSupply chain, pharmacy stock and finance
- 03CRMOperations command centre, patient relations and insurer follow-up
- 04Integrated Call CentrePatient contact centre: bookings, reminders and feedback
- 05EDMSPatient records, consents and claim documents
- 06Data & Management IntelligenceClinical, operational and financial dashboards
04
Automotive
Motor dealers, importers, assemblers and service centres
A vehicle sale involves stock, financing, paperwork and a customer relationship that continues long after delivery. Sales, finance and after-sales need the same view of each vehicle and each customer.
What we hear
- Vehicle and parts stock tracked in spreadsheets
- Enquiries and test drives not followed up
- Financing and insurance paperwork chased by email
- Service history disconnected from the sales record
What we connect
- 01CRMLeads, test drives, sales and after-sales follow-up
- 02ERPVehicle and parts stock, costing and finance
- 03Integrated Call CentreService bookings and customer follow-up
- 04EDMSVehicle, financing and insurance documents
- 05Business Process AutomationApprovals, reminders and service notifications
- 06Data & Management IntelligenceSales, stock and after-sales dashboards
05
Education
Schools, colleges and universities
Institutions run admissions, fees, student services and administration at the same time. When each office keeps its own records, students and parents feel the gaps first.
What we hear
- Fee payments reconciled by hand
- Student records held separately by each office
- Admissions handled through paper forms and email
- Management reports compiled at the end of term
What we connect
- 01ERPFees, finance, procurement and payroll
- 02Custom Business ApplicationsStudent and parent portals, admissions
- 03Systems IntegrationM-Pesa and bank fee payments
- 04EDMSStudent files and institutional records
- 05CRMEnquiries, admissions and student services
- 06Data & Management IntelligenceEnrolment, fee and performance dashboards
06
Logistics and clearing
Clearing and forwarding agents, transporters and logistics companies
Every consignment moves through documents, deadlines and handovers. Customers want to know where their goods are, and the business needs to know what each job really costs.
What we hear
- Shipment status chased by phone and email
- Shipping and customs documents scattered across inboxes
- Job costs and disbursements tracked after the fact
- Invoices delayed until the paperwork is complete
What we connect
- 01Custom Business ApplicationsJob and shipment tracking workflows
- 02EDMSShipping, customs and delivery documents
- 03ERPJob costing, billing and finance
- 04CRMCustomer accounts, quotes and service
- 05Business Process AutomationStatus updates and milestone alerts
- 06Data & Management IntelligenceVolumes, turnaround and margin dashboards
07
Professional services
Consultancies, law firms, audit and advisory practices
Professional firms sell time and expertise. Projects, time, billing and client documents need to come together so partners can see which work is profitable.
What we hear
- Time captured late or not at all
- Project budgets checked only at invoicing
- Client documents spread across shared drives and email
- Pipeline and utilisation reported by hand
08
Government and public sector
National and county government, agencies and public institutions
Public institutions are accountable for every shilling and every record. Revenue, documents and projects need transparent systems that stand up to audit.
What we hear
- Revenue collected through channels that don’t reconcile
- Paper files and approvals that slow service delivery
- Projects reported late and inconsistently
- Procurement and data protection obligations to evidence
09
Insurance
Insurers, brokers and insurance agencies
Policies, renewals and claims depend on verified information and quick follow-up. Agents, underwriters and claims teams need the same view of each client.
What we hear
- Vehicle and policy verification done outside the workflow
- Renewals missed because reminders are manual
- Claim documents scattered across email and paper
- Agent and broker performance hard to track
10
Manufacturing and agro-processing
Manufacturers, processors and distributors
Margins depend on knowing what each product really costs. Purchasing, production, stock and sales need to share one set of numbers.
What we hear
- Production costs estimated instead of measured
- Raw material shortages discovered on the factory floor
- Supplier and farmer payments processed manually
11
Media
Broadcasters, publishers and media groups
Media businesses sell to advertisers, serve audiences and manage content at the same time. Sales, billing and audience engagement belong in one connected picture.
What we hear
- Advertising bookings, airtime and invoicing held in separate places
- Audience SMS and call-in traffic not captured as data
- Content archives that are hard to search
See how your sector connects.
Tell us how your organisation is set up today and we’ll walk you through the connected picture for your sector.